Choosing the Right Managed IT Services

Plans For Growing Businesses

Whether you’re looking to offboard tedious IT tasks or free up your team to focus on strategic initiatives with a full-service offering, ZAG has a managed IT services plan to fit your needs.

As a managed services provider (MSP) serving the Western United States, ZAG is a trusted partner for businesses searching for proactive technology management and strategy.

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MANAGED Security Assurance

We help resolve IT security issues before they block your success through proactive management, monitoring, and maintenance of your most critical IT assets. We help secure your systems to keep your business up and running.

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MANAGED USER Support

In addition to keeping your systems up and running, the Managed User Support plan adds end user remote support. This includes a multi-tiered phone and email support center, printer troubleshooting, file systems management, and other services.

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ALL MANAGED

For clients wanting to augment their in-house IT team or outsource the management and security of their IT assets and critical business applications, we recommend our “All Managed” solution. In addition to provide cost predictability, this includes reviews by our Solutions Architects around new technology investments, as well as our Systems Engineers who provide onsite support, remediate infrastructure issues, and provide backup remediation.

Complete IT Managed Services

ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether you have a large enterprise or small business, we have an MSP package for you. Contact us to discuss the right type of engagement that works best for your business.

Managed Security Assurance

Third Party Application Updates

N

Workstation Patching

N

Server Patching

N

Workstation Disk Space Monitoring

N

Automated OS Updates

N

Automated Antivirus Updates & Management for Workstation

N

Automated Antivirus Updates & Management for Server

N

Remote Control

N

Server Monitoring

N

Network Device Monitoring

N

Backup Monitoring

N

Semi-Annual Switch, Router, Firewall Firmware Updates

N

Security Package:

  • – DMARC
  • – Dark Web Monitoring
  • – Cisco Umbrella
  • – Network Detective Scans (Qtrly, Semi-annual, Annual)
  • – External Vulnerability Testing

N

End-User Remote Support

Workstation Remediation

AD Add / Move / Change

Printer Troubleshooting

Security Group Management

Basic File Systems Management

Onsite Support (when needed)

Infrastructure Remediation

Backup Remediation

Managed User Support

Third Party Application Updates

N

Workstation Patching

N

Server Patching

N

Workstation Disk Space Monitoring

N

Automated OS Updates

N

Automated Antivirus Updates & Management for Workstation

N

Automated Antivirus Updates & Management for Server

N

Remote Control

N

Server Monitoring

N

Network Device Monitoring

N

Backup Monitoring

N

Semi-Annual Switch, Router, Firewall Firmware Updates

N

Security Package:

  • – DMARC
  • – Dark Web Monitoring
  • – Cisco Umbrella
  • – Network Detective Scans (Qtrly, Semi-annual, Annual)
  • – External Vulnerability Testing

N

End-User Remote Support

N

Workstation Remediation

N

AD Add / Move / Change

N

Printer Troubleshooting

N

Security Group Management

N

Basic File Systems Management

N

Onsite Support (when needed)

Infrastructure Remediation

Backup Remediation

All Managed

Third Party Application Updates

N

Workstation Patching

N

Server Patching

N

Workstation Disk Space Monitoring

N

Automated OS Updates

N

Automated Antivirus Updates & Management for Workstation

N

Automated Antivirus Updates & Management for Server

N

Remote Control

N

Server Monitoring

N

Network Device Monitoring

N

Backup Monitoring

N

Semi-Annual Switch, Router, Firewall Firmware Updates

N

Security Package:

  • – DMARC
  • – Dark Web Monitoring
  • – Cisco Umbrella
  • – Network Detective Scans (Qtrly, Semi-annual, Annual)
  • – External Vulnerability Testing

N

End-User Remote Support

N

Workstation Remediation

N

AD Add / Move / Change

N

Printer Troubleshooting

N

Security Group Management

N

Basic File Systems Management

N

Onsite Support (when needed)

N

Infrastructure Remediation

N

Backup Remediation

N

Ready To Learn More?

We are here to help

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Why ZAG is Different

What makes ZAG unique is truly learning your business before recommending technology updates or investments. What problems are you trying to solve? Do you need a process or technology to solve them? Our team invests time to gather information before scoping requirements, including functional needs, cost, manageability, and more.

Critical Incident?

CALL OUR TEAM NOW FOR IMMEDIATE ASSISTANCE

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